On Demand and readymade multi-restaurant food ordering and delivery software

Our food ordering is a modern platform that enables you to manage food delivery business activity efficiently. Become a valuable part of the growing delivery market and let your customers order lip-smacking dishes at their convenience. Besides, ‘out-of-the-box” features and online food ordering system make it easy for restaurateurs to run the business without putting in much effort.

Our online food ordering application includes all the advanced elements that make grocery ordering a seamless experience for both customers and grocery store owners. In a nutshell, 3 applications need to be designed, including the vendor app, the customer app, and the driver application.

What is food delivery software?

Gone are the days when we have to stand in a long queue, but now either we talk about urban or rural areas taking the advantage of delivery systems that deliver their day-to-day required things. And that’s why you may have seen delivery agents riding their bikes, carrying the orders, sporting their company T-shirts and a cap. 

So for Food delivery service, we can say it is somewhat similar to courier service in which the delivery item is food that will be delivered from the restaurant to the customer either by the restaurant’s staff or by delivery agents of a food delivery company. This totally depends on the medium through which a customer places his/her order. Orders can be placed over a call, through mobile applications and through web portals of a restaurant directly, or through restaurant aggregator applications. Though it totally depends on the order volume and restaurant rules, whether there would be any charges or it is waived off. Post pandemic outbreaks and contactless delivery have come into practice today. Food delivery systems might also include delivering groceries from the supermarket. Technological interventions have further made food delivery services prompt & quick, keeping customers happy & loyal.

A food and restaurant delivery software is a computer app that provides restaurant and delivery service owners with the usage of web-based tools to market & manages their restaurants’ operations. These operations range from payment processing, vendor services, food ordering, delivery options, customer relations, and inventories. multi-restaurant delivery software enables you to provide on-demand food delivery services & monitor your delivery orders. This helps food businesses and restaurants to cater to a larger clientele & increase their sales.

The Benefits of Food Delivery Software

The food delivery application development can be incorporated anytime and it’ll not affect your current point of sales too. In fact, you’ll start getting more orders increasing in more sales & higher profits.

Fully Automated Services

Utilize your time & resources in a much better way, instead of just answering emails, phone calls, and faxes to take orders & inform about the notifications. Since the applications are fully automated, they will take care of everything from the time the customer opens the application, until the order reaches the customer. As a restaurant, you’ll need to prepare the food for delivery.

User-Friendly Interface

The applications are designed as a user-friendly interface so that your customers can find them easily & place their orders effortlessly.

Real-Time Notifications

 Since the applications are fully automated, customers will be notified in real-time about their orders from the time they placed the order.

Typical Features of Food Delivery Software

* Coupons, rewards, and cashback special offers are the most effective ways to attract new users to your food app. Accordingly, to keep valuable clients interested, you should give generous discounts regularly.

*You can use any accessible payment gateways or mobile wallet software services, such as Google Wallet, Internet Banking, Apple Pay, Mastercard, Credit/Debit Card, iOS Paypal account, and Cash On Delivery (COD) options. Therefore, a similar page can also be utilized to offer promotional or discount code utilization.

* Customers will prefer and appreciate the ease & time savings that a sophisticated search feature with numerous criteria may provide as You have the freedom to search out the eateries you want by downloading a restaurant aggregator/ordering application. Accordingly, users should search for items based on timely delivery, distances, or even menu choices, which vary from place to More is required for an application for a single restaurant or chain.

* The advancement of Artificial Intelligence technology has resulted in the development of virtual assistants. By using Grocery shopping apps potential customers can use messengers or a single phrase to order their favorite products. 

Considerations When Purchasing Food Delivery Software

Though, the most important thing while considering purchasing food delivery software is to check out the features that are available in the software. But another important thing to consider while choosing the restaurant delivery software partner is…

Consistency

While choosing a delivery kitchen partner, it’s crucial to work with an industry that runs cost-efficient operations and can fully scope out your needs as well as offer an agreement that won’t uncover hidden add-ons down the road.

Ability to scale

As delivery becomes the norm the economic structure is evolving & restaurants require to grow their overall volume & generate profits at scale. At Ionicifirebase, we prove the model in one location as well as expand the brands to dozens of sites. Only when you can create an end-to-end system that scales & manages a restaurant’s whole delivery operations across lots of satellite kitchens, is it possible to win at delivery. Brands have to operate in many more locations close to our homes with very cost-efficient operations.

Data and insights

In building an effective delivery business, food tech plays a huge role. Finding locations to expand into has always been a vague process, where opting for an area could be defined purely on the basis of it being a university town, for instance. To make effective decisions on postcodes, you require the best location intelligence that combines lots of data sources in a proprietary way to identify areas where people want to order food, but cannot get great supply, e.g. spend data, average transaction size, as well as demographic & competitive data.

What is a food ordering system? How does it help you to grow your food business?

An online food ordering system will help you to transform your food business website into a money-making machine. No matter how much your business grows, you’ll always be able to take free unlimited orders with zero costs. Power your food business with an online ordering system.

Currently, the market for E-grocery is all set to hit upto $3 billion, which is ultimately increasing the market of grocery store apps. If you are actually considering harnessing the power of the modern tech stack, don’t think further and automate your food business with mobility solutions. 

Connect with your valuable customers in real-time with our custom food ordering apps solutions. With immense expertise in offering an on-demand food ordering software system, Ionicfirebase's white-label grocery ordering solution takes your grocery business online and lets your customers place customized grocery orders with a single tap.

How Does Online Food Ordering Software System Work?

Since the pandemic hit across the globe, online food ordering has been spurted in magnitude. To combat the adverse impact it created, grocery and food store owners are moving online and investing in cutting-edge technology solutions that enable valuable customers to get fresh produce & essentials at their doorsteps. Let us understand how the on-demand grocery ordering system permits customers to get their grocery products at their doorsteps efficiently.

From placing an order through the customer application to order confirmation by the store to pick-up by the delivery provider, here’s how the application works,

Using a dedicated application and website, valuable customers can browse stores, and products and add items to their carts. Users are also permitted to customize order quantity and specify special needs before checkout

Choose an option from the listed payment method and make payment safely and stay connected with the store owner & delivery boy through real-time notifications until the order arrives. The food business store owner received the notification of every new order with detail, started preparing for it, and assigned the order to a nearby delivery provider.

The delivery agent arrives at the location of the customer, delivers the grocery product they have ordered, & asks them to make the payment if customers have chosen the cash-on-delivery option.

Also, customers can rate & share feedback on the service based on the overall experience.